1. Digital Product No Automatic Cancellation

As your purchase is a digital download accessed immediately, the standard 14‑day cancellation (“cooling-off”) right does not apply—provided you give explicit consent and acknowledgement at purchase.

2. Faulty or Unsatisfactory

Digital Content Under the Consumer Rights Act 2015, you are entitled to a repair, replacement or refund only if: • The download is faulty (e.g., corrupted), not as described, or unfit for purpose, and • We cannot rectify it within a reasonable timeframe. You must report the issue within 30 days of purchase. If we cannot fix it promptly, you may request a refund.

3. How to Request a Remedy

• Use our contact form on our website with your order number.

• If content is faulty, we will repair or replace the download within 14 days where feasible.

• If we fail to deliver a satisfactory fix within a reasonable period, you may ask for a full or partial refund as appropriate.

4. Refund Timing


Once approved, refunds will be processed within 14 days of agreement via the original payment method.

5. No Refund for Change of Mind


You cannot obtain a refund simply because you changed your mind, didn’t like the content, or found it unsuitable—except in the case of a valid fault. 6. Liability for Device Damage


If our download damages your device or other content, we are liable to repair or compensate—provided you notify us promptly with proof of damage.